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Fuller Computer Solutions hours are Monday - Friday 8:30 AM to 5:30 PM.

Fuller Computer Solutions is a Microsoft Authorized Education Reseller. We have great prices on Microsoft products for schools.

December 5, 2011

FIELD TECHNICIAN/ENGINEER

Fuller Computer Solutions is currently seeking a Full-Time Computer & Network Technician. This is an excellent opportunity for a qualified individual to work for a fast growing company in an environment that never gets boring. The successful candidate is required to have a broad knowledge of Microsoft based computers and networks. This role will provide end-user support for our consumer and business clients.

Responsibilities:

Install and provide technical support for hardware, network and applications of our small-medium sized business clients at their location, assessing their needs, diagnosing and providing solutions.

Repair computers at our location. Heavy emphasis on cleanup of viruses and spyware.

Custom Build PCs and Server Systems; Load Microsoft Operating System Software (all variations of Windows 7 and Server); load and configure other 3rd party software.

Log, document and close customer incidents/requests through call tracking software and in accordance with established procedures.

Communicate effectively with clients, technical experts and all levels of management.

Ability and willingness to work outside of normal business hours to accomplish work assignments, as well as 'on-call' responsibilities, including nights and weekends.

Configure Server Domains, workstations, laptops, file and print sharing, etc.

Install and configure various routers, VPNs and wireless devices.

Requirements:

Microsoft certification is REQUIRED for this position. A minimum of Windows Desktop Support (70-685) or recent equivalent toward MCTS/MCITP. Evidence of certification credentials is required prior to any invitation to interview.

Minimum of 2 years related experience supporting Microsoft Operating System and Office products.

Candidates with experience in POS, VoIP or Microsoft Back Office products are preferred.

Strong customer service skills. Must speak American English Language articulately with dialects that are common and understandable in this geographic region.

Experience with LAN WAN environments, installation and repair of desktop computers.

Must be physically able to move up to 50 pounds.

Ability to multi-task and have attention to detail.

Benefits:

Compensation based on experience, education and certification level

Vacation/Sick/Holiday Pay

Simple IRA after meeting minimal length of employment

On-job training with experienced technical staff

Dynamic work environment

Career Advancement Opportunities

Company History:
Fuller Computer Solutions, a Microsoft Silver Partner and Small Business Specialist, has been serving the computer and network needs of small and medium sized business in the Tri-State area since 1996. Since 2002, we have hosted a live weekly radio talk show on WKRC. In 2008 we were recognized by the Cincinnati Business Courier as one of the fastest growing privately held companies in the tri-state area. Our skilled personnel provide professional IT services to a wide variety of small and medium sized businesses as well as consumers. Our CheckMark brand computer systems are proudly assembled in the USA and are shipped in the USA and abroad.

Qualified candidates can e-mail their resume to iwanttowork@fullercomputer.com

Do not call or fax your resume as this will immediately remove you from consideration.